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Employee onboarding

Onboard every hire like your best mentor would.

Turn your docs, processes, and the know-how in people's heads into a guided program — a personal AI tutor for each new hire, hands-on practice, and readiness you can actually see.

Built on your own tools and processes · 30-day pilot

The first weeks decide whether a hire ramps up or drifts — and in most teams, onboarding still depends on who happens to be free.

SaaS & softwareAgencies & studiosSales teamsSupport teamsConsultancies
The scramble

Onboarding shouldn't depend on who's free.

Most teams train the same way every time: scattered docs, a borrowed afternoon, and the same questions on repeat.

Scattered know-how

The real knowledge lives in a folder no one can find, a thread that scrolled away, and three people's heads.

Senior time drain

Your best people get pulled off real work to walk every new hire through the same first weeks — answering the same questions again.

No proof it stuck

They read the docs and nodded along — but you can't tell who can actually do the job. No practice, no check, no evidence.

Role-based

One knowledge base, every role.

The company baseline everyone shares, then the specifics of each job — built from how your team actually works.

All new hires

Baseline

Your company, tools, policies, and ways of working — the shared first week every hire completes.

Sales

Your pitch, your pipeline stages, your CRM — practiced before the first real call.

Customer Support

Product knowledge, tone, and when to escalate — shaped on your real tickets.

Engineering

Codebase conventions, deploy process, on-call — the unwritten rules, written down.

Operations

The processes that keep the business running, step by step.

Marketing

Voice, claims, and approvals — how your brand speaks.

Managers

How you run 1:1s, reviews, and feedback — consistent from day one.

A starting set — you decide which roles to cover, and each program is built from your own material.

Scenarios

Practice on real situations — before they're real.

Not trivia — the calls your new hires will actually face. Ulern teaches your way of working, tests the decision, and records the result.

All new hires

“A customer asks for something our policy doesn't allow — what now?”

Sales

“The prospect wants a discount beyond the listed range — who approves it?”

Support

“You can't reproduce the bug a customer reports — what's the escalation path?”

Engineering

“Your first deploy — which checks run before anything ships?”

…drawn from your own processes, tools, and policies.

How it works

From your world to a working program, in three steps.

No content team, no instructional design. Point Ulern at what you already have.

1

Point Ulern at your world

Bring your docs, processes, and tools — or just describe how the work gets done. Ulern builds a knowledge base from your material, not a generic template.

2

It builds the program

Ulern researches and structures your knowledge into a guided plan with hands-on practice. You review and approve it before anyone starts.

3

Hires learn — you get visibility

Each new hire gets a personal tutor that adapts to where they are. You watch ramp-up, spot who's stuck, and see what's landing.

Visible

Ramp-up you can see.

Who's ready to work unsupervised, who's stuck, and on what — per person, per role, per topic.

A complete record, per hire

Every activity completed, each interaction with their tutor, and the evidence gathered along the way.

Mastery, not attendance

What each person can actually do — with genuine mastery levels, not a completion tick.

“Are they ready?”, answered

When a manager asks whether the new hire can take real customers on Monday, you have the answer — and the record behind it.

What's inside

Everything a first month needs.

From the company baseline to role-specific practice — generated from your material, approved by you.

  • A company baseline every hire completes
  • Role programs built from your own docs and tools
  • Scenario practice with a personal AI tutor
  • Answers with citations back to your sources
  • A manager view of progress and gaps
  • Per-hire evidence and readiness reporting
  • Runs ongoing training too, not just week one
  • Set up in an afternoon — no content team
FAQ

Questions, answered.

How long does it take to set up?
From an afternoon to a first program. Point Ulern at your docs, tools, and processes, review the plan it drafts, and publish — no content team or instructional designers required.
Is this only for onboarding?
No. Onboarding is the sharpest place to start, but the same engine runs ongoing training too — role and product training, process and compliance updates, and upskilling. If your people need to learn it, Ulern can teach it.
Do we stay in control of what it teaches?
Yes. You shape the knowledge base and approve the plan before anyone starts, and Studio gives you coverage, gaps, and per-person reporting. The tutor adapts each person's path — but only within what you've approved.
How is it different from an LMS or a course builder?
An LMS stores and assigns content — you still have to create it and hope people absorb it. Ulern builds the learning from your own knowledge, gives each person an adaptive tutor, and shows you who's actually ready. It's the learning, not just the shelf it sits on.
Where does our data live, and is it secure?
Your data stays in the EU by default and is processed under data-processing agreements; we don't use it to train AI models. We're GDPR-compliant — we're glad to walk through the details in a demo.
Can we try it before rolling it out?
Yes — a 30-day pilot on one real team or process. Bring something you train people on today and we'll show you the program Ulern builds from it. Book a demo to start.
How is it priced?
Per rollout, by contract — based on roles, headcount, and scope. We scope it together on the call.

See it on your own onboarding.

Bring one role you hire for and the docs you'd hand them. We'll show you the program Ulern builds from it — live, in 20 minutes.

20 minutes · no preparation needed